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Do apologies and forgiveness matter that much, though?
It takes much effort for me to get angry at someone and actually stop talking to them. I've saw myself in the inevitable situation in which I had to do it and I was very much waiting a apology that would allow to forgive and forget the past. I was too attached to this person and I really wished the situation could evolve.
I did get an apology, a lazy one, something like "I couldn't do it any better so get over it." And then "so whenever you deal with your anger I will be waiting here for you." Funny enough, this two sentences were not new to me, but this time I listened to them carefully. This person send me many messages through different apps and platforms, always saying the same "I miss you, whenever you want I am here for you." Every time I read this messages I understood them better. For manipulative people, forgiveness is their last strategy. If every other subtle abuse fails, they can always expect forgiveness from you. For them, showing any vulnerability is almost impossible, but asking for forgiveness is not difficult at all.
My take from all of this is: Wordily apologies and requested forgiveness don't matter that much. If the person who has harmed someone changes, then they can be forgiven without even asking for it.
Some people changes but they don't dare to apologize because they see their mistake as unforgivable, and therefore unworthy of been forgiven. Some other think that all the harm they've done is just a little mistake and will never understand the meaning behind apologies and forgiveness.
Only a change in behaviour can be an apology and later forgiven.